Press Release 29.04.2021
THE LANARKSHIRE HOTEL SHINES IN THE FIRST EVER HAMPTON STRONG AWARD
It has certainly been an exciting week for the team at the Hampton by Hilton Hamilton Park hotel, as not only were they delighted to welcome back all guests to the hotel, they are also winners of the first ever Hampton Strong Award for the first quarter 2021. This award recognises the top 1% of hotels within Europe, the Middle East and Africa that achieves the highest combined score from their guests.
The entire team, unleashed their ‘Hamptonality’, going above and beyond in taking care of their guests. Their success in achieving top scores in Overall Service, Problem Resolution, Feel Welcomed and Cleanliness of Room is a direct result of their combined teamwork, passion and commitment to excellence. Hampton by Hilton Hamilton Park is one of only two Hampton hotels within Europe, Middle East and Africa to be recognised as a hotel who embodies the light and warmth of hospitality and is setting the service standard for Hampton hotels.
Vivien Currie MBE, Chief Executive of the resort which includes Hampton by Hilton and Hamilton Park Racecourse, said “Each member of our team is committed to anticipating and fulfilling guests’ needs and I am delighted that our employees are the best at going above and beyond each day with a proactive and friendly service. To see this reflected in guest feedback is so rewarding and I am proud of the whole team for their dedication and hard work.”
Alex Cameron, General Manager at Hampton by Hilton Hamilton Park, said “To know that we have been able to deliver such excellent guest experiences in the face of the great challenges brought on by the pandemic means so much to us, and we are thrilled to be receiving this amazing award, which we hope will be one of many in the months and years ahead.”
With a signature offering that includes a 100% Happy Guarantee; free, hot breakfast, free high speed internet access and the Clean & Fresh Hampton Bed, Hampton by Hilton Hamilton Park is continually improving its product offering to meet and exceed the needs of all guests. But what really distinguishes the hotel from its competitors is the way the hotel team members make guests feel.
For more information on Hampton by Hilton Hamilton Park’s facilities or to book your room visit www.hilton.com