Q: Where will I be able to access with a general admission ticket?
A: General admission tickets include access to all outdoor areas, and the following indoor areas; Duke’s Bar, Panorama Bar, Red’s Wine Bar and Braveheart’s Bar. Please note some of these indoor areas will not be open or may be booked for a private function on some fixtures.
Q: Are discounted advance tickets available?
A: Yes, advance tickets are available to purchase online at a discounted price up to midnight the day before a fixture.
Q: When will I receive my tickets?
A: E-tickets will be sent out the email addresses supplied and will be sent no later than two days before the fixture date.
Q: Are there bars and food outlets?
A: Yes, general admission ticket holders will be able to access the following; Duke’s Bar, Panorama Bar, Racing TV bar, Red’s Wine Bar and Braveheart’s Bar. Please note some of these indoor areas will not be open or may be booked for a private function on some fixtures. There will also be outdoor food and drink outlets available including, Boe and Prosecco bar outlets. Soft drinks and non-alcoholic products are also available.
Q: Are there places to purchase coffee and hot beverages?
A: Yes, such as The Hill Restaurant and Bar plus, outdoor catering outlets.
Q: Where are the entry and exit points?
A: All access to the racecourse for general admission ticket holders will be via the main turnstiles entrance. The exit route will be clearly marked. Hospitality guests, owners and annual members will be able to use Duke’s Entrance and Car Park and access the course via the relevant entrance in that area.
Q: Is there wet weather cover?
A: The canopy of the grandstand provides some protection in the event of wet weather. Umbrellas are permitted.
Q: Is there parking?
A: Parking is available for general admission ticket holders in the main public car park with overflow provisions available locally. Owners, members and hospitality guests will be able to park in Duke’s Car Park. Cars can be left overnight in the car park, but are left at owners own risk.
Q: Is there an ATM on-site?
A: Yes we have an ATM on-site. However, we would encourage cashless transactions where possible. Located in The Hill and Bravehearts on racedays.
Q: Can I view the Parade Ring?
A: Yes, viewing access of the Parade Ring is available.
Q: Will racecards be available?
A: Yes, racecards will be available to purchase on the day.
Q: Can I bring children?
A: Yes, children are allowed to attend the raceday, but they must have a ticket. Please see online section when booking. Under 18s are free.
Q: Will I be entitled to a refund if the event is cancelled?
A: If you purchase a ticket/hospitality package, Hamilton Park reserves the right to transfer, refund or upgrade you at any point based on any specific capacity restrictions or venue zoning protocols. Importantly, to give you reassurance when booking, any customer who purchases a ticket/hospitality package for a future fixture will be entitled to a transfer or full refund if the event is cancelled.
Q: Is there a dress code?
A: We recommend smart casual; however, your comfort and happiness are our priority. Football colours are not encouraged. Please remember, racing is an outdoor sport so always dress for the weather.
Q: Can I bring my own food and drink into the racecourse?
A: It is not permitted to bring any alcohol into the racecourse. We do allow picnic food, however we ask this is consumed outside. Glass is not permitted.
Q: How do I book hospitality?
A: Hospitality packages can be booked by contacting out hospitality team by email: [email protected] or call 01698 283806
Q: Can I bring my dog to the racecourse?
A: There are no dogs permitted to the racecourse, with the exception of guide dogs.
Q: Are tickets refundable?
A: All raceday tickets are non-refundable.