Hamilton Park Racecourse wins prestigious Readers Award

Lanarkshire venue only Scottish winner at national awards gala

HAMILTON Park Racecourse has been named winner of the Racing Post Readers’ Award at the Racecourse Association Showcase Awards.

The hugely prestigious award is nominated exclusively by readers of the publication and based on their experiences at racecourses up and down the country.

The accolade – for Hamilton Park Racecourse’s dedication to providing exemplary customer service – was announced at the glitzy sixth annual RCA Showcase Awards on Thursday night at Ascot Racecourse, with Hamilton Park the only Scottish racecourse to pick-up an award at the gala event.

Vivien Kyles, Chief Executive at Hamilton Park Racecourse said: “We are thrilled to win the Racing Post Readers’ Award. 2015 has been a fantastic year for us.  This award, which is voted for by Racing Post readers and our customers, is recognition of our venue, its facilities and the incredible hard work of our staff and their dedication to provide visitors with an outstanding race day experience. It is a real honour to be presented with it.”

The judges commended the Hamilton venue’s immaculate surroundings, incredible team spirit and desire, from senior management to casual race day worker, to deliver a first-class customer experience.

This latest award comes hot on the heels of the Lanarkshire venue winning the new Gold Standard award for owners presented by the Racehorse Owners Association, making them one of only 12 racecourses in UK to hold that distinction.

The Showcase Awards celebrate excellence and innovation on Britain’s racecourses, with individual Awards handed out in over ten categories plus the two Champion Awards.

RCA Chairman Maggie Carver said: “The Showcase & Awards have yet again proved that British Racecourses are constantly innovating to ensure that the customer experience is as good as it can be.  The depth of quality within the submissions this year is perhaps the strongest it has ever been, so it is a genuine mark of excellence to be crowned a winner- congratulations Hamilton Park Racecourse.”